At fibershinez, your privacy is a top priority.
We value your trust and are committed to protecting the personal information you share with us.
This Privacy Policy explains what types of information we collect, how we collect and use it, your rights and choices, and the measures we take to keep your information safe.
🔒 We do not sell, rent, or share your personal information with third parties.
1. Information We Collect
We collect your personal information when you interact with our website—whether you’re browsing, registering, or making a purchase.
Information we may collect includes:
Identity & Contact Information: Name, email, billing/shipping address, order history, and customer service interactions.
Transaction Details: Information related to payments, such as payment method, partial card number, and transaction references.
Technical Data: IP address, browser type, operating system, device location, and usage patterns.
Marketing Preferences: Your choices about receiving promotional messages and how you prefer to be contacted.
2. Information You Provide
You may provide additional details when using our site or services, such as:
Personal details during checkout or registration
Reviews, photos, videos, or comments you share with us
Product preferences and location-based data
3. How We Use Your Information
We use your information to:
Personalize your experience and recommendations
Communicate offers and product updates aligned with your interests
Manage orders, track shipments, and provide support
Maintain records for customer service, returns, or purchase history
Respond to inquiries and fulfill legal obligations
4. Cookies & Analytics
We use cookies, Google Analytics, and server logs to improve your shopping experience.
These tools help us:
Remember your preferences and shopping cart items
Analyze site usage and improve performance
Customize language, currency, and product displays
Track referral sources and user interaction for better service
Note: You can choose to disable cookies, but doing so may limit some website features.
You may also opt out of Google Analytics tracking via this plugin: https://tools.google.com/dlpage/gaoptout
5. Email & SMS Communication
With your permission, we may send occasional emails or text messages (up to 4 per month) about product updates or promotions.
These are completely free and can be opted out of anytime by emailing us at [email protected].
6. Who We Share Data With
We never sell or rent your data.
We may share information only with:
Payment processors, banks, and delivery services
Hosting and marketing providers (e.g., Google Ads)
Tax authorities, if required by law
Legal entities, when necessary to prevent fraud or comply with legal requests
7. Data Security
We protect your data using secure servers and SSL encryption during transactions.
Payments are processed by PayPal, ensuring we do not store your payment details.
While no system is 100% secure, we continuously update our protocols to protect against unauthorized access, loss, or misuse.
8. Data Retention
We retain your personal information only as long as needed for account management or legal purposes.
Some data may be kept after account deletion to comply with legal requirements or prevent fraud.
9. Withdrawing Consent
You may withdraw your consent to our use of your information at any time.
Please note this may affect your access to some services.
Email [email protected] to update, delete, or review your data.
10. Accessing or Modifying Your Data
Subject to applicable laws, you have the right to:
View the personal data we hold
Request corrections or deletion
Restrict or object to certain uses
We may ask for verification to ensure the security of your data before making changes.
11. Policy Updates
This Privacy Policy may change over time.
All updates will be posted here and, when appropriate, communicated via email.
We encourage you to check back periodically for the latest version.